So how do you stay current with your competition? How do you get to know them so well that you can anticipate where they might go next or what they might do next? How can you take steps that allow you to hold and grow your share of the market and win more customers?

Here are my 3 Big Takeaways from the Get Connected Calgary event.

Having been an entrepreneur the greater part of my working life, I’m convinced it is the relationship between client and business that can often provide the most challenges...and rewards.

Using social media appears easy because the average 10-year-old is all over it, posting updates on their status, sharing pictures and videos with their friends, and looking for ideas on Snapchat and Instagram.

Bookkeepers normally have a wide range of “regular” clients, but there is nothing regular about how often they interact.

2017 was an amazing year for me, on so many levels.  The obvious one is winning the Intuit Global Firm of the Future contest.  Never in my wildest dreams would I have expected that my small business in Burlington Ontario would be recognized on a global stage.  There are so many days that I still can’t believe that it’s true, and not just some dream that no one was woken me up from yet.

If a happy client heaps praise on you and you remember the…